Important 'Need to knows'
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Our size guide can be found here.
We offer UK size 8- UK size 22 (some products may vary).
Some people find it helpful to see real people's reviews which can be found here.
We recommend going for your usual UK size as RELR products are generally true to size, but make sure to check product descriptions for useful fit info.
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We accept standard card payments, RELR giftcards, Apple Pay, Klarna, Clearpay and Laybuy.
For more info on your payment options, click here.
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Due to the high volume of orders and increased demand during Black Friday, our small team is working tirelessly to dispatch all orders as quickly as possible. We aim to ship orders as close to their purchase date as possible. Evri and DHL may be also experiencing high demand delays at this time of year.
Please note that shipping times may be longer. Express shipping may experience delays, and tracking updates could take longer to appear after you receive your confirmation email.
If your order hasn’t arrived within 20 working days, please don’t hesitate to reach out to us. You can contact us at info@elrstyle.com
Thank you for your patience, understanding, and continued support of our growing brand! -
Orders made during Black Friday can still be returned as long as they meet the conditions of our returns policy, and are returned within the 36-day grace period (unless FINAL SALE stated).
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Please feel free to contact us at: info@elrstyle.com.
Alternatively, our customer service live chat operates between Monday - Wednesday, 9am-5pm.
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Contact us at info@elrstyle.com, or fill out the form at the bottom of the page here
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Black Friday will start on Thursday 21st November.
Click here to see the map and find out what time Black Friday starts for you!
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If you placed your order more than 20 working days ago (excluding weekends), you should have received it by now. Once your order leaves our warehouse, you will receive a confirmation email with tracking information.
We kindly ask for your patience as all orders are packed in-house by our small team with care. Thank you for your understanding.