Welcome to Club RELR
How it works
Join
Earn
Redeem
Redeem points for rewards

Earn points with every order

Frequently Asked Questions
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Club RELR is our way of saying thank you for being part of our journey. With every purchase, you’ll earn points that can be turned into rewards—think discounts, exclusive treats and feel-good surprises along the way.
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Simply create an account on our website and you’ll be automatically enrolled. It’s completely free, and your style journey just got even more rewarding.
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To redeem your points, just log in and head to the Rewards tab. Choose a reward, click Redeem, and you’ll get a unique discount code to use at checkout. Easy as that.
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Our tiers are designed to reward your love for fashion that fits and feels good. As you earn more points, you’ll unlock new benefits - like early access to launches, double point days and extra-special surprises just for you. You can see your current tier and rewards anytime in your account.
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If you return an item, the points earned from that purchase will be removed from your balance. If you’ve already used those points you could end up with a negative balance, which would need to be cleared before you can collect enough points to redeem another reward.
Returns may effect your tier level.
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No - our Inner Circle is a seperate membership. It's £15.99 per year and automatically renews. This gives you Unlimited Free Standard Shipping, and early access to new collections. You can have both Inner Circle, and be part of Club RELR for maximum benefits!
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You’ll earn points every time you shop with us—whether it’s your go-to staples or a statement piece. The number of points you earn per £1 depends on your loyalty tier:
- Bronze: 2 points per £1
- Silver: 3 points per £1
- Gold: 5 points per £1
- Platinum: 7 points per £1
We also offer bonus points for things like birthdays, referrals, and more.
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Just log into your account and head to your Dashboard. You’ll find your current points balance, any rewards waiting for you, and your progress toward the next tier.
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Yes, pointsare valid for 1 year from the date they’re earned. After that, any unused points will expire on a rolling basis if there’s been no points activity (earning or spending) for 365 days. But don’t worry, we’ll send you a gentle reminder before they’re due to expire, so you have plenty of time to use them.
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Absolutely. You’ll still earn points on discounted items or when using a code because style should be rewarding at every price.
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Points are just for you and can’t be transferred - but if you're feeling generous, you could treat someone with your points!
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Club RELR is based on GBP. If a customer makes a purchase in another currency (like USD), the amount is automatically converted to GBP to calculate points. Similarly, rewards like discounts are set in GBP and converted back to the customer's currency at checkout using our multi-currency system.